Effective Date: June 1, 2025
At Sthapino, we are committed to delivering your orders in a timely and secure manner. Please review our shipping and delivery policy below before placing your order.
🚚 Shipping Locations
We currently ship across India.
For international orders, please contact us directly at 📧 Sathapatyadesignerstudio@gmail.com before placing your order.
🕒 Shipping Timeframe
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Order Processing Time: 1–3 business days after order confirmation.
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Delivery Time: 4–7 business days after dispatch, depending on your location.
Please note: During festive seasons, sales, or unforeseen conditions, delays may occur.
📦 Shipping Charges
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Standard Shipping: ₹60 – ₹100 based on weight and location.
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Free Shipping: On prepaid orders above ₹1,499 (India only).
🔄 Order Tracking
Once your order is shipped, a tracking number and link will be sent to your email or phone via SMS/WhatsApp.
❗ Delivery Issues
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Incorrect Address: Please ensure all address details are accurate. We are not responsible for failed deliveries due to incorrect or incomplete addresses.
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Failed Delivery Attempts: If a package is returned to us due to non-availability, re-delivery charges may apply.
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Damaged Packages: If you receive a damaged parcel, do not accept it from the courier. Inform us immediately with photos for resolution.
🛑 No Shipping on Weekends or Holidays
Orders placed on Sundays or public holidays will be processed the next working day.
📞 Need Help?
For shipping questions, delivery tracking, or any concerns, please contact:
Sthapino
4th Floor, 451 Leonard Square,
Near Vijaynagar-2, Yogichowk - 395010,
Surat, Gujarat, India
📞 +91 81604 17502
📧 Sathapatyadesignerstudio@gmail.com
